3 open positions availables now.

Job Descriptions:

A Customer Service Representative acts as the customer's primary interface into the call management process and

represents their interests and the Service Delivery Centre needs to meet service commitments. A Customer Service

Representative's responsibilities for any given request include:

* Handling customer calls and responsible for high level customer satisfaction.

* Performs multiple tasks or processes which assigned by management team.

* Performs general administration job.

Job Requirements:

The job holder is expected to have the following skills and experience:

* Basic computer knowledge to use MS office tool.

* Good communication and listening skill.

* Basic technical background to communicate with technical support.

* Understand Call Management process.

* Has problem management and change management related work experience is an added advantage.

* Fluency in English and Mandarin both spoken and written; Cantonese is an added advantage.

* Preferable work experience less than 4 years, fresh graduates is good.

* Willing to work in office environment.

* Willing to work over night shift or during weekends

Qualifications:

* Post secondary graduates, degree is not a must.

2 open positions available now.

Job Descriptions:

* To design products which fulfill the requirements of the commercial and the technical specification within the given cost and time targets.

* To define the testing requirements of new products and liaise with testing to ensure the tester meet the outlined requirements

* To define and perform verification and validation of the design to ensure the desired product quality has been integrated in the design.

* Provide data or information to create production and parts documentation for release Generate and maintain documentation in line with defined M&J guidelines.

* Provide training for repair personnel and applications for new products

Job Requirements:

* Must be able to read, write and communicate in English (at least CET level 4).

* At least 2 years working experience in ceramic engineering industry.

* Bachelor hold of ceramic engineering or other related disciplines.

* Working experiences in kitchen knife manufacturing is an added advantage.

* Basic CAD skills

* Basic MS PowerPoint skills

* Basic MS Project skills

* Basic MS Word, Intermediate MS Excel, Basic ERP knowledge.

* Solid knowledge of the basics of the safety and performance standards